FAQS

What if I don't like my website design?-

We'll work with you until you're happy. Our designers will discuss your design preferences before ever starting on your website's design. We will ask you about colors, the mood of the site, goals for the site, who your customers are and for a couple of websites that you think are appealing so that we can get a sense of what you like.

Based on all of that information, the designer will create a mockup of a design and submit it to you for feedback. You will have an opportunity to request changes, and discuss options. We want you to be thrilled with your website so we will work to create a design that you are happy with.

Can I have a mailing list sign up on my website?+

Definitely! All of our websites come with a mailing list sign up so you can invite your customers to join your emailing list. It's optional though so we won't place it on your site if you prefer not to have one.

If you additionally send out marketing pieces by regular mail, we can add that information to your sign up form.

How do I get my products into my website?+

Most often our customers enter their own product data using the Manager. Before you begin, we will set up your Site Manager specifically for your business so you can easily enter the data for each of your products on a single screen. For example; pricing, product weights, photos, descriptions, color and size options - we'll tailor the entries to match your needs.

We will show you how to set up your categories and enter your products. In addition, we provide a "fast add" option, that allows you to enter product details for up to 10 products at a time.

you can provide your data to us in an Excel spreadsheet. Call us for pricing or to learn more about data import.

How long will it take to complete my website?+

The answer to this question will vary depending on the project, but generally it takes three to four weeks. We can give you an estimated timeline for your project, and if you need to have your site completed faster, let us know.

How many pages can I have?+

Unlimited! Using E-commerce Site Manager, you can create new pages for your website anytime.

What is the Site Manager?+

Think of the Site Manager as your custom website editing tool. You access your Site Manager using your web browser. When you log in to your password protected Site Manager, you will see a well organized listing of all of the sections of your website, and many management tools that are available to you.

You can edit your product catalog and other pages of your website by just entering text in the fields we set up for you. It's almost like filling out a form - it's that easy.

Other tools you can access from the Site Manager include your online Order Manager, shipping and payments manager, your website traffic statistics, automatic Froogle data feed, and more.

© 2016 Caramel IT Services Pvt Ltd. All Rights Reserved.